E-ISSN 0976-2779 | ISSN 0975-8453
 

Review Article 


Do Emotional Labor Strategies Influence the Job-Related Outcomes? Mediation of Emotional Exhaustion and Moderation of Perceived Organization Support

Witthaya Mekhum.

Abstract
The objective of this study is to examine the effect of emotional labor tactics on job related outcomes by considering mediation of emotional exhaustion and moderation of perceived organization support. By nature, this investigation is longitudinal, descriptive and quantitative. Questionnaires were distributed in different pharmacy organization in Thailand. Survey forms were distributed in 170 employees of different franchises out of which 150 employees have correctly responds. Simple random sampling was used. Future directions include the study may conduct in other sectors and on other samples.

Key words: Emotional Labor, Job Related Outcomes, Emotional Exhaustion & Perceived Organization Support


 
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Pubmed Style

Witthaya Mekhum. Do Emotional Labor Strategies Influence the Job-Related Outcomes? Mediation of Emotional Exhaustion and Moderation of Perceived Organization Support. SRP. 2020; 11(3): 223-233. doi:10.5530/srp.2020.3.25


Web Style

Witthaya Mekhum. Do Emotional Labor Strategies Influence the Job-Related Outcomes? Mediation of Emotional Exhaustion and Moderation of Perceived Organization Support. http://www.sysrevpharm.org//?mno=92469 [Access: April 04, 2020]. doi:10.5530/srp.2020.3.25


AMA (American Medical Association) Style

Witthaya Mekhum. Do Emotional Labor Strategies Influence the Job-Related Outcomes? Mediation of Emotional Exhaustion and Moderation of Perceived Organization Support. SRP. 2020; 11(3): 223-233. doi:10.5530/srp.2020.3.25



Vancouver/ICMJE Style

Witthaya Mekhum. Do Emotional Labor Strategies Influence the Job-Related Outcomes? Mediation of Emotional Exhaustion and Moderation of Perceived Organization Support. SRP. (2020), [cited April 04, 2020]; 11(3): 223-233. doi:10.5530/srp.2020.3.25



Harvard Style

Witthaya Mekhum (2020) Do Emotional Labor Strategies Influence the Job-Related Outcomes? Mediation of Emotional Exhaustion and Moderation of Perceived Organization Support. SRP, 11 (3), 223-233. doi:10.5530/srp.2020.3.25



Turabian Style

Witthaya Mekhum. 2020. Do Emotional Labor Strategies Influence the Job-Related Outcomes? Mediation of Emotional Exhaustion and Moderation of Perceived Organization Support. Systematic Reviews in Pharmacy, 11 (3), 223-233. doi:10.5530/srp.2020.3.25



Chicago Style

Witthaya Mekhum. "Do Emotional Labor Strategies Influence the Job-Related Outcomes? Mediation of Emotional Exhaustion and Moderation of Perceived Organization Support." Systematic Reviews in Pharmacy 11 (2020), 223-233. doi:10.5530/srp.2020.3.25



MLA (The Modern Language Association) Style

Witthaya Mekhum. "Do Emotional Labor Strategies Influence the Job-Related Outcomes? Mediation of Emotional Exhaustion and Moderation of Perceived Organization Support." Systematic Reviews in Pharmacy 11.3 (2020), 223-233. Print. doi:10.5530/srp.2020.3.25



APA (American Psychological Association) Style

Witthaya Mekhum (2020) Do Emotional Labor Strategies Influence the Job-Related Outcomes? Mediation of Emotional Exhaustion and Moderation of Perceived Organization Support. Systematic Reviews in Pharmacy, 11 (3), 223-233. doi:10.5530/srp.2020.3.25





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