English Instructional Strategies in EFL Hospitality Departments

Abstract

Dinar Martia Azizah, Sugirin

Purpose of the study: This research aims to discover the variety of instructional strategies applied by English lecturers of EFL Hospitality Departments in Indonesia, because there is no singular best strategy for all learning settings.
Methodology: Subjects of this research were two English lecturers, fifty-five students, and two heads of hospitality departments. Data was collected by doing in-depth interviews, giving open questionnaires, doing observations, and analyzing documents. The Persson’s Model (2006) that is VSAIEEDC (Variation, Specification, Abstraction, Internal verification, External verification, Exploration, Demonstration, Conclusion), was applied to analyze the data.
Main Findings: The English lecturers applied strategies that can be categorized based on ten macro strategies by Kumaravadivelu (2006). These are variety of strategies to maximize learning opportunities, facilitate negotiated interaction, minimize perceptual mismatches, help students understand the form and function of language, foster language awarenes, contextualize linguistics input, integrate language skills, promote students’ autonomy, raise social relevance, and ensure cultural consciousness
Applications of this study: Many professions in the hospitality industry require the mastery of English. Thus, English lecturers hold an essential role in facilitating hospitality students and in enabling them to provide services to foreigners. The results are expected to uncover strategies that lecturers have implemented in the Hospitality Department to improve English mastery of EFL students who traditionally face constraints.
Novelty/Originalityof this study: The previous studies have not revealed the various English development strategies for the field of tourism at the university level. Furthermore, most of them are experimental studies that aim to test the effectiveness of strategies applied to the students of the experimental group.