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Role of Social Media in Transforming the State Museum of Negeri Sembilan, Malaysia

Abstract

Shakeerah Mohd Shukri, Jacquline Tham

This study investigated the relationship between five factors of service quality on visitor’s perception towards the State Museum of Negeri Sembilan services. There were 489 respondents chosen for the analysis. Managerial implication expected the consideration of whether The State Museum of Negeri Sembilan services is a reasonable and meaningful visitor expression in particular service context, the necessity of focusing on surprising level of perception when attempting to predict decision making and potentially separate strategies for including experience and intention. Findings of this study will benefit the State Museum of Negeri Sembilan higher management, State Government, Federal Government, Government agencies, policy maker, students and university by creating insight into visitor perception, intentional behavior and finally building the decision to visit The State Museum of Negeri Sembilan.

How to Cite this Article
Pubmed Style

Shakeerah Mohd Shukri, Jacquline Tham. Role of Social Media in Transforming the State Museum of Negeri Sembilan, Malaysia. SRP. 2020; 11(1): 953-960. doi:10.5530/srp.2020.1.122

Web Style

Shakeerah Mohd Shukri, Jacquline Tham. Role of Social Media in Transforming the State Museum of Negeri Sembilan, Malaysia. http://www.sysrevpharm.org/?mno=128582 [Access: March 28, 2021]. doi:10.5530/srp.2020.1.122

AMA (American Medical Association) Style

Shakeerah Mohd Shukri, Jacquline Tham. Role of Social Media in Transforming the State Museum of Negeri Sembilan, Malaysia. SRP. 2020; 11(1): 953-960. doi:10.5530/srp.2020.1.122


Vancouver/ICMJE Style

Shakeerah Mohd Shukri, Jacquline Tham. Role of Social Media in Transforming the State Museum of Negeri Sembilan, Malaysia. SRP. (2020), [cited March 28, 2021]; 11(1): 953-960. doi:10.5530/srp.2020.1.122


Harvard Style

Shakeerah Mohd Shukri, Jacquline Tham (2020) Role of Social Media in Transforming the State Museum of Negeri Sembilan, Malaysia. SRP, 11 (1), 953-960. doi:10.5530/srp.2020.1.122


Turabian Style

Shakeerah Mohd Shukri, Jacquline Tham. 2020. Role of Social Media in Transforming the State Museum of Negeri Sembilan, Malaysia. Systematic Reviews in Pharmacy, 11 (1), 953-960. doi:10.5530/srp.2020.1.122


Chicago Style

Shakeerah Mohd Shukri, Jacquline Tham. "Role of Social Media in Transforming the State Museum of Negeri Sembilan, Malaysia." Systematic Reviews in Pharmacy 11 (2020), 953-960. doi:10.5530/srp.2020.1.122


MLA (The Modern Language Association) Style

Shakeerah Mohd Shukri, Jacquline Tham. "Role of Social Media in Transforming the State Museum of Negeri Sembilan, Malaysia." Systematic Reviews in Pharmacy 11.1 (2020), 953-960. Print. doi:10.5530/srp.2020.1.122


APA (American Psychological Association) Style

Shakeerah Mohd Shukri, Jacquline Tham (2020) Role of Social Media in Transforming the State Museum of Negeri Sembilan, Malaysia. Systematic Reviews in Pharmacy, 11 (1), 953-960. doi:10.5530/srp.2020.1.122

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