Study of Patients' Characteristics Getting Treated at Muhammadiyah Hospitals in East Java

Abstract

Abdul Aziz Alimul hidayat, Sukadiono, Musrifatul Uliyah, Enniq Mazayudha.

Background: Patients’ characteristics can predict the type of services provided by hospitals. Furthermore, the quality of hospital services can be developed and be satisfactorily made available based on the needs of patients.
Aim: This research described the characteristics of patients entering Muhammadiyah hospitals in East Java province, Indonesia.
Method: This research used a simple random sampling survey design. The sample consisted of patients who were hospitalized for the first time. The survey was conducted using a structured questionnaire administered to 531 patients. Data were collected from August-September 2019. The data was collected using interviews, questionnaires and observations. Analysis on the descriptive statistics in this paper was performed by using the Statistical Package for Social Sciences (SPSS) software.
Results: The results showed that the highest number of respondents were female (52.5%), most pediatric patients were less than 10 years old (28.2%), most respondents had junior high and high school education (40.1%), most patient were treated between 5-10 days (59.9%), most patient possessed the Indonesian National Health Insurance (62.1%), and most were diagnosed with acute gastroenteritis (14.1%), followed by diabetes mellitus (9.04%) and typhoid fever (8.47%).
Conclusion: Socio-demographic characteristics, length of treatment, and medical diagnosis of patients can help to estimate the need for health services to be made available by hospitals.