The Influence of Job Satisfaction on Patient Safety Culture in Makassar Hospitals

Abstract

Pasinringi A. Syahrir, Rivai Fridawati, Irwandy, Sari, Nurmala

Patient safety culture is a product of individual values, attitudes, and groups behavior that reflects organizational commitment to implement patient safety programs. Build patient safety culture is influenced by three organizational aspects, such as an environmental structure, processes in the organization, and an individual perception and behavior. The perception of employees about their job satisfaction is one of main factors to build commitment of patient safety culture. The purpose of this study is to analyze the relationship between employee satisfaction levels with a patient safety culture in Makassar hospitals. This research is a quantitative study with cross sectional study design. The data was collected through online questionnaire. The total of 474 employees of three hospitals in Makassar city involved in this study Decriptive analysis was used to describe the demographic characteristics of respondents, hospital characteristics, job satisfaction and maturity level of patient safety culture. To examine the influence of the job satisfaction in predicting the patient safety culture, multiple linear regression analysis was used. Results of the regression analysis showed variabels of job satisfaction explained 12.2% of patient safety culture variance. The result of the study showed that the job satisfaction (p= 0.000 < 0. r05) statistically significantly influence patient safety culture. Among job satisfaction dimensions, work environment and management relationship had a significant effect on patient safety culture.