The Influence of Workload and Co-Worker Attitude on Job Satisfaction among Employees of Pharmaceutical Industry in Bangkok, Thailand: The Mediating Role of Training

Abstract

Thammarak Srimarut, Witthaya Mekhum.

Employees may feel stress about their job due to the increasing level of competition that the organization need to face, which will lead to time pressure and challenges that they need to face in the job. Good colleagues or co-worker is one of those factors and more importantly, co-workers' support may increase employees' productivity and at the same time, will reduce error in work. Due to the market competition, the increasing employee's workload seems to become common issues in the workplace. The study aims to scrutinize the relationship of workload, co-worker attitude on job satisfaction of the employees. A total of 360 participants participated in the survey by using a convenient sampling method. After data collection and screening the questionnaires, 334 useable questionnaires utilized for analysis. Structural equation modelling was applied for quantitative analysis of the study. Findings from the structural equation modelling revealed that the workload was an elemental predictor of job satisfaction. The perceived co-worker positive attitude related to a higher level of job satisfaction.